Where leaders in payments shape the future, build game-changing partnerships and showcase the very latest payments innovations.
With consumers’ spending habits and attitudes towards their personal finances changing faster than ever, the organisations that stay at the forefront of industry developments have a clear advantage.
Returning for its seventh year on 8-9 October 2019 in London, PayExpo is the best place to share knowledge and rub shoulders with the disruptors and innovators driving change in payments.
As the UK’s largest payments event, PayExpo is essential for anyone involved and interested in making payments faster, easier and more secure.
Tuesday, October 09
09:30 - 10:00 COFFEE AND NETWORKING
Market Regulation and Security OPENING PLENARY
09:50 - 09:55 Clarion Events and Chairperson Formal Welcome
09:55 - 10:10 Special Announcement Product Launch
10:10 - 10:30 Keynote Address
Join Imran as he shares the progress made to date in these early days of Open Banking and looks at the potential and opportunities that lie ahead
10:30 - 11:00 Keynote Panel Discussion; Open Banking
11:00 - 11:30 NETWORKING AND COFFEE
Market Regulation and Security BLOCKCHAIN AND CRYPTOCURRENCY
11:30 - 11:50 Filtering the hype
11:50 - 12:10 Bridging the gap between Cryptocurrencies and Everyday spending
With banks divided about the use of cryptocurrency perhaps the use of Bitcoin debit and credit cards could help bridge the gap
12:10 - 12:30 The adoption of e-commerce and payment technologies in Africa - challenges and opportunities
Fintech and the Evolution of Banking ARE YOU IN LOVE WITH CASH OR THE DIGITAL REVOLUTION?
11:30 - 11:50 Cash grows globally; can cards and contactless compete?
It is easier than ever to make payments without cash but with over 3,6 billions bank notes still in circulation in the UK what will it take to make consumers believe that cash is no longer the king?
11:50 - 12:30 Panel Discussion: Has paying by card reached its peak?
Despite the increase of card payments cash is still standing strong as a popular payment method. Join our panellists as they debate if cash will once again be king or perhaps could cards integrate with biometrics as the digital revolution continues?
Connected Commerce AI AND MACHINE LEARNING
11:30 - 11:50 What are the potential applications of AI/ML in Finance and what are the limitations?
11:50 - 12:10 AI unveils the hidden social potential in payment transactions
12:10 - 12:30 Forecasting Future Threats; rolling out the BOTS
As Artificial Intelligence and Machine Learning begins to make an appearance in the industry. When will the BOTS start delivering a big impact to help transform the industry?
12:30 - 13:25 NETWORKING AND COFFEE
Market Regulation and Security GAME-CHANGING REGULATION
13:25 - 13:55 Passporting and the implications to come; where are we?
With the uncertainty of Brexit still lingering passporting is a topic of interest. Learn more about what the future holds between the UK and the EU
13:55 - 14:30 PSD2 and GDPR Deadlines; Examples to follow
As companies continue to comply to both PSD2 and GDPR hear about the lessons to learn from those that are succeeding and some of the struggles you can face along the way
Fintech and the Evolution of Banking CARD PAYMENT ALTERNATIVES
13:25 - 13:55 Moving your cards to your phone
With the success of Apple Pay, Samsung Pay and other digital wallets consumers are keen to use their phones more than ever before. Join this session to learn more about how to utilise card payments via a mobile device – more about changing landscape to digital wallets
13:55 - 14:30 Teaching children money management: Fintech and the seeds of future growth
Pocket money or piggy banks? Money management is a key life skill to learn and the industry is making it easier than ever as card payments continue to rise in consumer popularity. The role of fintech is educating its future customers
Connected Commerce WHERE ARE THE CONSUMER PAYMENT PAINS?
13:25 - 13:55 Delivering simple and personalised payments journeys – a media perspective
Join Sky to hear about some of the latest trends in television, and how in this changing world they’re striving to deliver beautiful payment journeys for their customers, by focusing on simplicity, personalisation and communication.
13:55 - 14:30 Removing one click payments; Pay and go
In this fast-paced environment consumers do not want to wait around to pay and, subsequently, are demanding more from the industry. Learn about the convenience of allowing customers to simply pay on their app and go
14:30 - 15:00 NETWORKING AND COFFEE
Market Regulation and Security OPEN APIS; ENCOURAGING COMPETITION AND INNOVATION
15:00 - 15:20 Integrated Cross-Border Payments
User Experience Matters – why Accounts Payables and Accounts Receivables functions are the next battlegrounds for payments API technology innovation.
15:20 - 15:40 Is there a role for API aggregators?
Will there be a use for API aggregators in this evolving marketplace? Join this intriguing speaker session to learn more about innovations and opportunities around the corner
15:40 - 16:00 Reducing friction of cash payments
As the customer experience is a key aspect of the payments industry join this session to learn how the use of open APIs will provide the opportunity to reduce friction and increase innovation
Fintech and the Evolution of Banking BANK-LITE VS. BANKS
15:00 - 15:30 Trying to escape the highstreets
As banking becomes more digital the industry needs to adapt, learn about how to survive the highstreet whilst staying ahead of consumer demands
15:30 - 16:00 Real-time payments, a customer’s expectation vs. banks implementation challenges
Consumer demand for speed and convenience has driven real-time payments, learn about the challenges banks face along the way and how to implement this effectively
Connected Commerce EVOLUTION OF COMMERCE TO ENABLE CASHLESS PAYMENTS
15:00 - 15:20 Mobile payments
Keep up with the times and learn how mobile payments will further transform the payment ecosystem.
15:20 - 15:40 Tap and go, how charities are adapting to the market
As loose change becomes a thing of the past charities are learning to adapt to a cash-lite society
15:40 - 16:00 Your health is your wealth
16:00 - 16:30 NETWORKING AND COFFEE
Fintech and the Evolution of Banking PAYMENTS DRAGONS' DEN
16:30 - 17:30 Payments Dragons' Den
What is the next big thing set to change the payments industry? Join us in our exciting, energy packed Payments Dragons' Den as four up-and-coming companies showcase their financial services products and programmes, set to revolutionise how people move, manage and spend their money.
Fintech and the Evolution of Banking PUSH PAYMENTS
16:30 - 16:50 Shaping the reality of the fraud landscape
With fraud being an apparent issue within the industry learn about the realities of how to stay protected
16:50 - 17:30 Panel Discussion: Battling fraud and disrupting the Payments Ecosystem with immediate payments
In a world where we are so busy we want everything to be done immediately, this is no exception in the banking industry. An immediate payment’s infrastructure helps meet these demands however battling fraud is a constant struggle. Join this panel to learn more about how to combat fraud amongst satisfying consumer demands
Connected Commerce WEARABLE TECHNOLOGY AND IOT
16:30 - 16:50 Redefining Identity and Authentication With Wearables
Join Armillion to learn about combining luxurious jewellery with the latest contactless payment technology
16:50 - 17:30 Panel Discussion: Wearable technology; the convenient way to pay
In recent years wearable technology has become a more popular way to pay. Hear from our panel of experts discussing their thoughts on wearable technology and the restrictions that come with it as they analyse just how useful this payment method is
17:30 - 18:30 PAYEXPO DRINKS RECEPTION
Wednesday, October 10
09:00 - 09:30 COFFEE AND NETWORKING
09:25 - 09:30 Chairperson
09:30 - 09:50 Welcome and Special Announcement
Be the first to hear about an exciting announcement from Starling Bank
Gaming Payments MILLENNIAL’S & GAMIFICATION
09:50 - 09:55 Chairperson's Welcome
09:55 - 10:15 How local payment can impact a global gaming marketplace
10:15 - 10:35 The highs and lows of payments while working globally in gaming
Many gaming operators work across multiple geographies and so need to offer a wide range of payment methods and serve localised payments experiences to their customers. Join Natalie's session to hear about the challenges faced and adaptations required to achieve international payment expansion in the gaming industry.
10:35 - 11:15 Panel Discussion: What can the payments and gaming community learn from each other?
Online payments, fraud, jurisdiction, gaming operators have numerous channels to assess, this session will explore the challenges the industry faces allowing other sectors to learn from them
Fintech and the Evolution of Banking FINTECH AND DIGITAL BANKING
09:50 - 10:00 Chairperson's Welcome
10:00 - 10:25 Enabling a better way of life for the self-employed through Fintech
Hear about the financial challenges that self-employed and gig-economy workers face and how Fintech can play a role in providing financial services to this rapidly growing yet underserved sector
10:25 - 11:15 Panel Discussion; Unlocking Tech for Social Good
Technology has helped revolutionise the payments landscape opening numerous opportunities, with start-ups providing innovation how can the industry utilise technology effectively?
Connected Commerce SMES
09:50 - 10:00 Chairperson's Welcome
10:00 - 10:25 Innovation vs. Consumer Appetite
With so many payment methods available it is hard to decipher which option consumers want to use. Learn how to distinguish where the consumer appetite lies and avoid getting caught up in the latest payment fad
10:25 - 11:15 Panel Discussion; Moving into Digital Tracks
Although it is expensive to keep up-to-date with the latest payment trends in retail it is equally important to provide consumer’s expected payment options. Join this panel to learn how to thrive in the 21st Century
11:15 - 12:00 NETWORKING AND COFFEE
Gaming Payments THE FUTURE OF BIOMETRICS; THE FUTURE OF CUSTOMER ON-BOARDING?
12:00 - 13:00 Panel Discussion: KYC, protecting against fraud; biometrics is the only way to identify the customer
Fraud is a constant concern and biometrics as a payment option improves the consumer experience. This panel will look at how to best identify the customer using data that could not be replicated or stolen in the payments and gaming space
Fintech and the Evolution of Banking BRINGING THE DIGITAL ERA INTO BANKING
12:00 - 12:20 Digital Banking: The good, the bad and the ugly
12:20 - 13:00 Panel Discussion; With traditional banks announcing further branch closures will brick and mortar become a thing of the past?
With the rise of challenger digital only banks and with 60% of smartphone users reporting they use mobile banking, it could be perceived that brick and mortar is no longer necessary. Yet with 62% of consumers believing it is important for banks to have local branches is this entirely true?
Connected Commerce LOYALTY AND GIFT CARDS
12:00 - 12:20 Bringing multi-retailer gift cards into the digital age
Gift cards have traditionally been a physical plastic card and that will continue for many years as people often prefer to give something tangible as a gift. However, there is a fast growing digital gifting market that for a single retailer product has been easy to implement. One4all, the leading multi-retailer gift card provider in the UK and Ireland will present how the next evolution of the popular plastic card will open new market opportunities by introducing a fully digital product.
12:20 - 13:00 Panel discussion: Vouchers and mobile wallets
For banks, card networks, and processors, the digital revolution is bringing new opportunities, however with this uprising where does that leave the likes of loyalty cards and vouchers? How can businesses maximise loyalty without necessarily replacing individual gift cards for individual apps instead?
13:00 - 13:45 NETWORKING AND COFFEE
Gaming Payments KEEPING THE CUSTOMER AT HEART
13:45 - 14:05 Transactions on the go; maximising the Customer Experience
With more transactions taking place on the move learn how to support a smooth user journey whilst minimising fraud
14:05 - 14:45 Fireside Chat: Are chargebacks and restrictions from banks helping or hindering responsible gambling?
As some digital banks begin to enable customers to block gambling transactions this panel will explore whether this new initiative is helping promote responsible gambling or, when coupled with chargebacks, the gaming industry is suffering at the hands of the banks
Fintech and the Evolution of Banking LOOKING AT 2019
13:45 - 14:15 Women in payments
14:15 - 14:45 The Payment Leaders’ 2018 Predictions: What does the payments industry need to prepare for over the next 12 months?
Hear from our industry experts as they forecast what the future holds for the payments industry
Connected Commerce NAVIGATING THE RISE OF THE SHARING-ECONOMY AND PAYMENTS
13:45 - 14:05 Panel Discussion: Social commerce making payments faster and convenient
Being time precious consumers like to shop on the go, join this debate to discover whether the use of social commerce can make payments easier and faster
14:05 - 14:45 Fireside Chat: Patents with the Power to change the future of epos and card payments
14:45 - 15:15 NETWORKING AND COFFEE
15:00 - 15:15 Closing Remarks of PayExpo 2018 (in the Punch-up Ring)